Location: 5258 River Rd. Bethesda, MD

American Plant, a dynamic, urban garden center and lifestyle boutique, is seeking a General Manager to lead overall store operations at our Bethesda Chevy Chase retail location. The General Manager is responsible for offering an exemplary and unique personal shopping experience to our clients. We are looking for an individual with an upbeat, positive attitude and a proven leader in the field of customer service and store management.

 

Responsibilities include but are not limited to:

Model exemplary service and ensure managers perform effective floor supervision to drive sales while maintaining exceptional customer service and visual presentation.

Recognize and motivate associates to build loyal customer relationships.

Build positive working relationships with store team.

Train and motivate all associates through on-going programs in sales, customer service and product knowledge.

Maximize team and individual performance through consistent coaching and feedback using performance management processes.

Communicate openly to create an environment where all associates are treated fairly and with dignity and respect.

Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals and complete workload.

Develop and execute strategy to drive sales and build customer loyalty through store programs.

Assess store metrics and associate behaviors to identify strengths and opportunities to maximize store results.

Plan and delegate key initiatives. Collaborate with team to anticipate challenges and re-assess changing.

Work with department managers to establish the inventory levels for the store.

Oversee general maintenance of location buildings and structures

Protect company assets and minimize loss by ensuring all store standards and operating procedures are met including; workplace safety, risk management, merchandise management, and loss prevention.

 

Qualifications include:

College degree preferred or equivalent job experience.

4 + years management experience in specialty retail and/or multi-unit retail business environment.

Strong initiative and leadership skills.

Demonstrated ability to build effective teams and motivate employees.

Willingness to set and maintain high standards of performance.

Ability to give clear directions and set expectations for staff.

American Plant product use/knowledge.

Knowledge of effective merchandise presentation standards.

Understanding of basic retail concepts (gross profit margin, markdowns).

Excellent communication skills, both verbal and written.

Excellent organizational skills.

Proficiency using Microsoft Word, Excel, Outlook and POS systems.

Ability to be mobile on the sales floor for extended periods of time.

Availability to work flexible schedule, including weekends and holidays.

Ability to work indoors and outdoors in all weather conditions.

Ability to lift and mobilize medium to large items, while utilizing appropriate equipment and safety techniques.

 

We offer paid time off, medical, dental and vision benefits, 401(k) plan and a generous employee discount.

If you are interested in this position, please reply to this email with your resume and a brief letter of interest explaining why you would like to work for us and why you are qualified for this position.

 

American Plant is seeking an experienced, creative, self-motivated landscape designer who excels at building client relationships, will offer exemplary customer service, and is able to efficiently manage multiple landscape projects on any given day.

 

Responsibilities include:

• Developing client base with an emphasis on project sales
• Following through with client leads and consultations
• Designing master plans
• Site visits on installations
• Assuring client satisfaction
• Qualifications include:
• Landscape design experience

• demonstrated record of excellence in customer service
• Thorough knowledge of plant material
• Strong computer skills
• Ability to create and manage own schedule
• Bilingual (Spanish/English) skill a plus

Compensation is commission based with earnings at 12-14%. We offer medical, dental and vision benefits and a 401(k) plan. We are acknowledging only those applicants who send us a resume and a letter of interest including why they are interested in the position.

 

American Plant is an inspired garden center, boutique & landscape design/build business that offers unparalleled plants, flowers, trees & shrubs, and landscape design services. With two Bethesda, MD retail locations and a Landscape Design|Build|Maintain division in Clarksburg, MD, the company offers organic and earth-friendly gardening solutions as well as a strong family legacy of service and personal attention. Our landscape design/build team customizes outdoor living spaces, naturally & distinctively.